Jump Tower  

• Meet at Valley Zipline Adventures
• Get checked-in
• Guides will gear you up
• Prepare to JUMP!
• Gear Down

• Please Check-In 20 Minutes Before your Jump time.  
• Late Arrivals - If you are late for the jump time you booked, we may try to reschedule you based on availability. There is no guarantee of rescheduling and no refunds will be issued for guests who arrive late for their jump time. 
• All guests must sign a waiver. Our digital waiver is included in your confirmation email. 

• Closed Toe Shoes. Hiking boots or runners recommended. Vibram FiveFingers, Crocs, water shoes, open-toed sandals, etc. are prohibited.
• Weather Appropriate Clothing, such as pants or longer shorts (no short shorts).
• Sunscreen
• Mask (Covid-19 Regulation)

• Facilitated Jump with two guides
• All necessary equipment
• Fun

• Meet at Valley Zipline Adventures - 8393 Hwy 95, Radium Hot Springs, BC.
• Park in the large parking lot (There is a billboard that says "Parking Turn Here")
• Walk up the path at the South end of the parking lot (There is a billboard that says "Zipline This Way")

• For a 100% refund, cancellations and changes must be made at least 48 hours prior to the tour date. Cancellations MUST BE MADE OVER THE PHONE OR IN PERSON. Email Cancellations are not accepted for security purposes.
• No refund for cancellations or reschedules within 48 hours prior to the tour date.
• No-shows will not be refunded or rebooked.
• Group Bookings of 10 or more are subject to a 7-day cancellation policy.
• If you need to cancel due to illness or a medical emergency, we require a doctor’s note from a local Invermere doctor/clinic in order to process a full refund.
• All our tours operate RAIN OR SHINE. We do not refund for inclement weather unless the weather makes for an unsafe environment.
• We will close the climbing wall in the event of lightning or thunder; we will reschedule your climbing or refund up to 100% of the climbing price if this occurs. The refund amount may be based on the proportion of climbing completed. In high winds or other adverse conditions, Valley Zipline Adventures reserves the right to cancel or reschedule climbing, based on management’s assessment of conditions. We will reschedule your climbing or refund up to 100% of the climbing price if this occurs. The refund amount may be based on the proportion of climbing completed.

*Please be aware, we reserve the right to refuse service in the following circumstances:*

• Participants are found to be under the influence of drugs or alcohol
• Inappropriate behavior/language to staff or other guests
• Anyone that does not meet our official weight restrictions
  
  In any of these circumstances, a refund will not be permitted.